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easy-Test - Knowledge Base
Quality Clubs resource
What makes a Quality Club?
Efficient Organisation
Articles and tools to help with the administrative aspects of running a Quality Club. Includes explanations of the Club and District officer roles.
    Downloadable files  Download the planning calendar, Quality Club presentations and template forms. - ()
    Registering Club Officers with World Headquarters  Step-by-step procedure for online registration of Club Officers.. - ()
    Insurance  Cover for clubs. - ()
    Club's Mailing Address  How to get World Headquarters mailings to the address you want. - ()
    Sponsors, New Club Mentors and Club Coaches  Helpers for new and struggling clubs. - ()
    Freebies  Free items at the WHQ store. - ()
    Re-instated, transfer and dual members  How to register them. - ()
    Area Governor reports  Reporting club visits. - ()
    How to navigate the Toastmasters International and District 71 Websites and Marketing our Future  How to use these resources. - ()
   Toastmaster Officers
A description of the roles and responsibilities of the Club Officers.
      Club President  The role and responsibilities of the Club President. - ()
      Vice President of Education  The role and responsibilities of the Vice President of Education. - ()
      Vice President of Membership  The role and responsibilities of the Vice President of Membership. - ()
      Vice President Public Relations  The role and responsibilities of the Vice President Public Relations. - ()
      Secretary  The role and responsibilities of the Club Secretary. - ()
      Treasurer  The role and responsibilities of the Club Treasurer. - ()
      Sergeant at Arms  The role and responsibilities of the Club Sergeant at Arms. - ()
      Immediate Past President  The role and responsibilities of the Immediate Past President. - ()
      Club Officer Roles  Downloadable Training documents. - ()
      District Division and Area Officers
Descriptions of the roles and responsibilities of the District, Division and Area Officers.
        Elected District Officer Roles  Mission/purpose and qualifications. - ()
        Area Governor  The duties and responsibilities of an Area Governor. - ()
   Officer Training
Articles and Links for District, Division, Area and Club Officer Training Materials.
      Officer Training  Programmes for the second session this Toastmaster year. - ()
      District Officer Training June 2008  Handouts and Presentations from District Officer Training June 2008. - ()
      District Officer Training January 2009  Handouts and Presentations from District Officer Training January 2009. - ()
   Starting a New Club
Instructions and all the forms you need to start a new club.
      Starting a Club - Tips  by Robin Chawner, founder of Solent Speakers. - ()
      Step-by-step process  Downloadable files. - ()
      New Club Material
New club PR material and ideas
        Posters for Club Start-up  Tips and Examples of Posters for New Clubs. - ()
        Brochures for Club Start-up  Tips and Examples of Brochures for New Clubs. - ()
        Presentations to Deliver at Club Start-up  Tips and Examples of Presentations to use at Demo/Publicity meetings. - ()
        Press Releases for Club Start-up  Tips and Examples of Press Releases for New Clubs. - ()
        Guest Information for Club Start-up  Tips and Examples of Guest Information for Club Start-up. - ()
Educational & Enjoyable Meetings
Articles and tools to help with preparing and conducting Quality Club meetings. Includes explanations of the meeting roles.
    The old CL Award  Information & Downloadable file. - ()
   Toastmaster Roles
Information about the roles at Toastmaster, suggestions and training.
      Toastmaster Roles Progression  A chart showing progression through the various meeting roles. - ()
      Ballot Counter  What does the Ballot Counter do at a meeting?. - ()
      Jokemaster  Information about the Jokemaster. - ()
      Harkmaster  Art of listening. - ()
      Toastmaster
Information on the role of Toastmaster for the Meeting
        Toastmaster  What is involved in being a Toastmaster at a meeting?. - ()
      General Evaluator
Information about the General Evaluator Role
        General Evaluator  What does the General Evaluator do at a meeting?. - ()
      Sergeant at Arms
Information on the role of Sergeant at Arms.
        Sergeant at Arms  What do I have to do?. - ()
      Timekeeper
Information about the Timekeeper role
        Timekeeper  What does this role involve?. - ()
      Grammarian & Ah Counter
Information on the roles of Grammarian and Ah Counter
        Grammarian  The What?. - ()
        Ah Counter  What does the Ah Counter do at a meeting?. - ()
      Topics Master
Information on the role of Topics Master.
        Table Topics Master  What does this role involve?. - ()
      Evaluator
Information on the role of Evaluator or Topics Evaluator.
        Evaluation  What do I have to do?. - ()
        Downloadable files on Evaluation  Articles, links to other sources and downloadable files about Evaluation. - ()
      Warm Up
Information about the 'Warm Up' role.
        Warm Up  What do I have to do?. - ()
      Reserve Speaker
Information about the role of reserve speaker.
        About the 'Reserve Speaker' role  A desription of what may be asked of you in this role.. - ()
      Speaking
This category covers various aspects of preparing and improving your speech.
        Prepared Speaker  Overview. - ()
        Useful resources when preparing a speech  Useful resources for quotes and ideas when preparing a speech. - ()
        Ten Top Tips for Terrific Table Topics  Suggestions for excellence in Table Topics. - ()
      Hospitality
Information about taking the role of 'hospitality' at a club meeting.
        Hospitality  What is expected from you when you take the hospitality role for a meeting?. - ()
   Meeting Ideas
Ideas for More Exciting Meetings.
      Ideas for variety in Club Meetings  Links and Ideas for variety in Club Meetings. - ()
      Table Topics  Add variety to your Table Topics. - ()
      Articles and downloadable files on Meetings  Articles, links and downloadable files with sample meeting agenda etc.. - ()
      Better than TV!  An audience-orientated approach to club meetings. - ()
      Silly Games  Fun items for inclusion in meetings. - ()
   Toastmaster Manuals
A summary of the content in each of the Toastmaster Manuals.
      Advanced Communication manuals  Brief overview. - ()
      Competent Communication manual  The 10 projects and a 'CC slip'. - ()
      Competent Leadership manual  The 10 projects, roles and clarifications. - ()
      The Successful Club Series  Description of modules from the Successful Club Series. - ()
      The Leadership Excellence Series  Description of modules from the Leadership Excellence Series. - ()
      Advanced Communications Manuals  Full list of projects from each of the Advanced Manuals. - ()
      The Better Speaker Series  Description of modules from the Better Speaker Series. - ()
   Contests
Information on roles at a contest and organising a contest.
      Judge and Tiebreaking Judge  Checklist for Judges other than Chief Judge. - ()
      Contests - An Overview  Includes a description of each type of Contest. - ()
      Area and Division Contests  Checklist for Area/Division Governor. - ()
      Contest Chair  Checklist for the Contest Chair. - ()
      Chief Judge  Checklist for the Chief Judge. - ()
      District 71 Contest Directive  Directive for the number of Contestants 2006-7. - ()
      Sample Contest Agenda  Downloadable template for the Autumn & Spring Contests. - ()
      Club Contests  Checklist for Clubs. - ()
      What Makes a Winning Speech?  An explanation of the judging criteria. - ()
Maximum Achievements
Articles and tools to help the club achieve goals and awards. Includes explanation of the Distinguished Club Programme.
    Other Programmes  Success/Leadership, Success/Communication, Youth Leadership and Accredited Speaker. - ()
    Educational System - Changes  An explanation of the changes for those familiar with the old system. - ()
    Educational System Changes - Frequenty Asked Questions  Q and A on the July 2006 changes. - ()
    Educational System - Summary  The Communication and Leadership tracks in brief. - ()
    Educational System - Details  Details of the Communication and Leadership tracks. - ()
    Distinguished Club Programme  DCP summary and training aid. - ()
    Distinguished Area Programme  Explanation. - ()
    Distinguished Division Programme  Explanation. - ()
   Mentoring
Articles on Building a Mentoring Program in Your Club.
      Mentoring  Supporting a new or existing member. - ()
      Links and Documents on Mentoring  Links and documents that may be downloaded. - ()
   Competent Leadership
Information about the competent leadership track
      Competent Leadership manual  Link. - ()
      Online CL tracking  Tracking the new Competent Leader award. - ()
Publicity
Promoting Toastmasters and your Club
    Promotional Presentations  Presentations about promoting your club. - ()
    PR Never Sleeps  PR suggestions for all the year. - ()
    Publicising Contests  Have you considered the excellent PR opportunities of Club, Area and Division Speech and Topics Contests ?. - ()
    Press Releases - Useful Tips  Guidance on "Press Releases" - and specifically with respect to Contests. - ()
    Club Open Nights  Promoting with Open Evenings. - ()
    How do you use the Web to promote your Club?  Using Community and Club Websites - and of course the District Website. - ()
    Additional Online PR  making the most of online publicity opportunities. - ()
   Marketing and Membership Building
Promoting and Marketing Your Club.
      Posters and Flyers  Example leaflets from our clubs. - ()
      Links to Other Resources  Links to Marketing resources on other web-sites. - ()
      Club Growth  Links to Articles on Club Growth. - ()
      Radio and TV Interviews  Recordings of broadcasts in District 71. - ()
      Recognising Membership Building  Clubs getting recognition for the hard work they put in each year to gain new members. - ()
   Press Releases
Press releases from the District and from Clubs are stored here
      Irish inspiration wins world number 4 ranking  District 71 - number four in the world. - ()
Other Information
Other information about Toastmasters and using this site.
    Links to other resources  Links to sources of information, discussion and reference. - ()
    Contacts at Toastmasters International  Useful email addresses at World Headquarters. - ()
    Toastmaster blogs  Links to blogs by Toastmaster clubs. - ()
    District Election  Election for officers 2010/11. - ()
    Famous Speeches  Listen and read speeches which changed the world. - ()
    District Rankings 2008/9  President's Distingushed and Select Distinguished Districts. - ()
    Maps with borders  Club locations within Divisions and Areas. - ()
Toastmasters
Information about the Toastmasters organisation.
    How and where did Toastmasters Start?  History and background. - ()
    Toastmasters International - organisation and structure  A basic guide. - ()
    Club officers  Club Officers and what they do. - ()
    Getting Started with a Toastmaster Club - Earning your CC  Prepared speeches and Table Topics. - ()
    Ted Corcoran's 'Sing-Song'  Feature of the International Convention. - ()
Conference Presentations
Downloads of the Conference presentations are available here.
    The Autumn 2005 Conference - Leamington Spa  Downloads of presentations made at the Spa Conference. - ()
    The Spring 2006 Conference - Mulingar  Downloads of presentations made at the Mulingar Conference. - ()
    The Autumn 2006 Conference - Nenagh  Downloadable documents from the Nenagh Conference. - ()
    The Spring 2007 Conference - Portsmouth  Downloadable documents from the Portsmouth Conference. - ()
    The Spring 2008 Conference - Killarney  Conference presentations. - ()
    The Autumn 2007 Conference - Harogate  Conference Presentations. - ()
    The Autumn 2008 Conference - Kilkenny  Downloadable documents from the Kilkenny Conference. - ()
    The Spring 2009 Conference - Cotswolds  Downloadable documents from the Cotswolds Conference. - ()
Newsletters
District Newsletters and articles that you may use when preparing your own newletter
    District 71 Newsletters  All the recent District Newsletters are here. - ()
    International Toastmaster Newsletters  Newsletters from other Toastmaster Districts around the world. - ()
    Newsletters from District 71 Clubs and Areas  Club newsletters from Britain and Ireland. - ()
   Newsletter Articles
This section includes articles that are of general interest to Toastmasters and may be re-used in newsletters by other clubs, districts and divisions. Please acknowledge the original author when you use an article from here and contribute new ones.
      - Snippets  Snippets of information that you may include in your newsletter to help members get more from easy-Speak. - ()
      Tips for Successful Speaking  Tips for Successful Speaking (1). - ()
      Tips for Successful Speaking  Tips for Successful Speaking (2). - ()
      Structuring Effective Presentations  Structuring Effective Presentations. - ()
      How to make better Conference Presentations  How to make better Conference Presentations. - ()
      How to Have a Laugh  How to Have a Laugh. - ()
      Have Fun!  Have Fun!. - ()
      How to Plan Your Speech or Presentation  How to Plan Your Speech or Presentation. - ()
      How to Get Started  How to Get Started. - ()
      Listen and Learn  Listen and Learn. - ()
      How Am I Doing?  How Am I Doing?. - ()
      Death By PowerPoint  Death By PowerPoint. - ()
      Presenting your business  Newsletter article from Chantal with tips from Toastmaster training. - ()
Using This Site
Information about using this website.
    easy-Speak: application overview  The 'helicopter view' of what this system does. - ()
    An overview of system features from a user point-of-view.  What you need to know to get the best from this system. - ()
    Using Links from your Club website  Example links to easy-Speak from your club's website. - ()
    System update log  This document lists the changes made in each version of the system. - ()
    Data Protection Issues  Retaining and securing personal data for your club members.. - ()
    My PC won't log me in automatically  What to do if your PC won't remember the 'Log me on automatically each visit' setting. - ()
    Video Training clips  Short video showing the actual screens with commentary explaining their use.. - ()
    Want another language?  Read this if you would prefer to use easy-Speak in a language other than English. - ()
    easy-Speak: What's available at the District, Division or Area level  An overview of the features that are relevant here.. - ()
Club Management
How to use the application to get the best for your club.
    In what circumstances can a member volunteer for a role on-line?  Description of how the system may be configured for your club. - ()
    How to create a Poll  Creating a posting in your club discussion forum that contains a 'poll' allowing members to vote on a subject.. - ()
    Changing or correcting user data  How to correct telephone numbers, schedule a speech or upload a photograph for your members.. - ()
    Recording an external speech  How to record a speech that one of your members made outside the club. - ()
    Create a New User  How to create a new user on the system as a member of your Club. - ()
    Add an existing easy-Speak user as a member of your club  How to add an existing easy-Speak user to your club.. - ()
    Running a Membership Campaign  How easy-Speak can help you to keep track of new members. - ()
    E-mail to all your members  How to send an e-mail to all your members or to certain status of members. - ()
    Managing the front page of the site for your Club, Area, Division or District  How to create 'news' or the 'welcome' information.. - ()
    Changing the location of your Club on the site maps and 'find a club'  How to find the correct location for your Club and request that it be changed on the site maps and 'find a club'. - ()
    Changing the officers for your club.  How to change the person assigned to each officer position in your club (or Area/Division/District). - ()
    The IM Portal  How to use the extended portal system to create a website for your Club/Area/Division etc. - ()
    Tracking Leadership Awards  How to use the system to keep track of members' progress for CL and AL awards. - ()
    Different Layouts for the printed agenda  An explanation and examples of the Agenda layout. - ()
    Running a Hybrid Meeting (Allowing both physical and online attendees)  How to set up your hybrid meeting, and limit the number of physical attendees if needed. - ()
   Club Control Panel
Details on the settings in the Club Control Panel:
      Welcome Page Links  Standard Links that can be added to text for use on the Club Welcome page (or in an external web-site). - ()
      The Club Control Panel  Explanation of overall settings for your club in the Control Panel. - ()
      The Club Officers Control Panel  Explanation of the settings for your club officers in the Control Panel. - ()
      Meeting Roles  An explanation of the standard 'meeting roles' and their maintenance in the Club Control Panel. - ()
      Locations  An explanation of the use of locations and their maintenance in the Club Control Panel. - ()
      Membership Status  An explanation of membership status and their maintenance in the Club Control Panel. - ()
   Running the Meeting
Information on creating a meeting, advising members about it by e-mail, creating the agenda, allocating members to roles and finally recording what actually happened
      The agenda e-mail system  How to use the agenda e-mail routine. - ()
      Creating a Meeting  Information about creating a meeting to show in the calendar.. - ()
      Assigning Members to Roles  Assigning Members to Roles. - ()
      An overview of Creating and Running a Meeting  An overview of how to create and run a meeting on easy-Speak. - ()
      Editing the Agenda  Changing the Agenda to suit a particular meeting. - ()
      Recording what actually happened  How to use the 'Actual' screen to record actual attendance and roles.. - ()
      Assigning Speeches for the meeting  How to assign the speakers and identify which speech they will make.. - ()
      Adding a Guest Speaker  How to add a guest speaker to the agenda. - ()
      How the Automatic Role Assignment Works  A technical explanation of the role assignment engine and the settings it uses.. - ()
      Club Officer Training  How to use the easy-Speak system for your Club or District Officer Training. - ()
   Getting Started
Getting your club started on easy-Speak.
      Importing Member details from a spreadsheet  How to import Member names, user-id, telephone numbers etc from a spreadsheet. - ()
      Getting Started  How to get your club running on easy-Speak. - ()
      Importing Members Speeches from a Spreadsheet  How to get your members' history up-to-date by uploading past speeches. - ()
District Management
Descriptions of features used outside the club level are kept here
    Email all, or a selected type, of District and Club Officers  This document explains how to use the mass e-mail system to send an e-mail to all officers of a selected 'type' (for example all Club Presidents). - ()
    Candidates Corner  A review of the way that the Candidates Corner works. - ()
User Information
Hints and tips for individual members to help you get the best from this program.
    How do I get back after selecting 'Print Agenda'?  How to navigate back to the system. - ()
    How do I upload a picture to the Photo Gallery?  Help on uploading photographs to the club photo gallery. - ()
    How can I say that I will [will not] attend a meeting and accept [reject] a role?  Using the agenda screen or responding to a meeting e-mail from your VPE. - ()
    How do I book a speech for a future meeting?  How to enter the details of a speech that you would like to make.. - ()
    The Club 'Member Charts'  How to understand and get the best from the information presented in the seven charts. - ()
    Watch for updates  How to 'watch' an agenda or discussion topic for changes. - ()
    How do I join the Word of the Day contributors and what does it involve?  An explanation of what is needed in a Word of the Day entry.. - ()


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